Tickets for Free Festival 2023 need to be personalized. In case you have ordered multiple tickets, it’s necessary to personalize every ticket per visitor. Personalizing the other tickets within your order is possible by login in to your account (or by creating one if you haven’t already). You are able to claim 1 ticket per account. Once everyone within your order has claimed his or her ticket, the main buyer will receive all tickets via email. If this is still not working, you can best contact Paylogic Support. Tickets can be personalized until the 17th of June.
Transfer tickets after personalization
Made an error in the personalization of your tickets or want to transfer your personalized tickets to somebody else? You can change the name on your ticket by using Ticket Transfer. Use the e-mail address you entered when placing the order and the barcode of the ticket that you want to change. The new owner of the ticket will receive a separate e-mail with the updated ticket. The old barcode is automatically canceled and will no longer be displayed in your order. Transfer your ticket to another person via this link. Please note that there are costs involved when using Ticket Transfer.